Our priority is to ensure that your experience with John Snow Labs Medical LLMs is seamless, efficient, and valuable to your medical practice or research. Here, you’ll find various resources to assist you with any questions or challenges you may encounter while using our models. Whether you need troubleshooting advice, want to report a problem, or have questions about features, we’re here to help.
🛠️ Contact Support
For direct assistance, our support team is available via:
- Email: support@johnsnowlabs.com
- Live Chat: Available on our website during business hours
- Slack: Contact us on slack.
📝 Licensing
A valid John Snow Labs license is required to deploy the models on premise for inference. Licenses can be obtained by contacting sales@johnsnowlabs.com.
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